B2B Wholesale Shipping & Payment Terms
For all B2B (Bulk/Wholesale) Orders, the following terms shall apply:
- Product Confirmation
Before processing any bulk order, the buyer must confirm the product specifications, quantity, price, and other order details. Once the order is confirmed, it will be considered final.
- Advance Payment
After the order is confirmed, the buyer must pay 50% of the total order value as an advance to initiate order processing and production/procurement.
- Balance Payment
The remaining 50% payment must be completed before dispatch of the goods. Orders will not be shipped until the full payment has been received and verified.
- Transportation & Delivery Charges
All transportation, freight, loading, unloading, insurance (if applicable), and delivery charges shall be borne by the buyer, unless otherwise agreed in writing.
- Buyer’s Own Transport
For large bulk orders, we recommend that the buyer arrange their own transport/vehicle for faster, safer, and more cost-effective delivery. This helps ensure smooth handling of goods and reduces transit-related issues.
- Dispatch Confirmation
Once 100% payment has been received, BIGMARTzone will dispatch the goods. Before dispatch, the buyer will be provided with:
- 📹 A loading/video of the goods
- 🚚 Vehicle details (if arranged by BIGMARTzone)
- 📦 Packing details
- 📄 Invoice and dispatch documents
- 🚛 Transport/LR or tracking details (where applicable)
- Ownership of Goods
Ownership and responsibility for the goods will transfer to the buyer upon dispatch from our warehouse or when handed over to the buyer’s nominated transporter.
- Order Cancellation
After order confirmation and advance payment, cancellation requests may not be accepted, as procurement or production may have already begun. Any approved cancellation may be subject to applicable charges.
Important Note
- ✅ Order Confirmation Required
- ✅ 50% Advance Payment
- ✅ 100% Payment Before Dispatch
- ✅ Delivery Charges Paid by Buyer
- ✅ Buyer’s Own Vehicle Preferred for Bulk Orders
- ✅ Dispatch Video & Vehicle Details Shared Before Shipment
